Managepoint HR Training Series

As an added benefit to our clients, Managepoint offers open training sessions covering important topics applicable in most business settings. Our Managepoint Training Series program posts scheduled informative sessions on a regular basis, and makes registering online as easy as click and send. Have some questions related to your workplace environment? Contact us and we’ll work with you to provide some answers. Here are the most current session announcements in the Managepoint Training Series:

Conflict in the Workplace : October 25th

Conflict in the Workplace

  • Sources of conflict
  • Managing conflict
  • Violence in the workplace
  • How to recognize and what to do

Prohibited Harassment : November 1st

Prohibited Harassment – Sex, Religion & More – What Employees Need to Know

  • Legal basis for prohibition
  • Practical reasons for enforcing
  • What constitutes harassment
  • Action steps for victims and witnesses

Communication Skills : November 8th

Communication Styles and Ways to Communicate Better:

  • Characteristics of different styles
  • What’s your style?
  • Taking advantage of your style
  • Verbal communication basics
  • Written communication basics

Customer Service : November 15th

Customer Service – From the Basics to Handling Difficult Situations

  • What does good customer service mean?
  • Who are your customers?
  • Customer service basics
  • Dealing with difficult situations
  • Customer service as an information resource

The Managepoint Difference

All it takes is one call to alleviate the daunting task of managing your workforce. Managepoint can be your outsourced human resources partner that provides a single custom solution for health benefits, workers' compensation, payroll, and all of your HR functions.

Contact Us

Address: 9119 Otis Avenue Indianapolis, IN 46216
Phone: 317.377.3100
Fax: 317.543.2020

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